Privacy Policy

Last updated: April 13, 2025
Owner: David Barral Merino

1. Data we collect

We collect the following personal data when you use our services: email address, billing data processed through Stripe, unique device identifier for license activation, voluntary personal data provided in the user dashboard, and IP address, browser information, and website usage data (web only).

2. Purpose of processing

We process your data to manage license purchase and verification, provide access to the user dashboard, issue invoices, offer technical support, analyze website usage, and comply with legal obligations.

3. Legal basis

We process your data based on your consent, the performance of a contract, and compliance with legal obligations, in accordance with the GDPR.

4. Data sharing and transfer

We use Stripe to process payments and AWS to store data. We also use Google Analytics and Meta Pixel on the website. Data is not sold or shared with third parties unless required by law.

5. Data retention

Email and associated data are retained as long as your account or license remains active. Device identifiers are stored until manually removed from the user dashboard.

6. User rights

You can exercise your rights of access, rectification, deletion, restriction, objection, or data portability by writing to: privacy@total-remote-control.com

7. Security

We apply appropriate technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access.

8. Cookies

Our website uses cookies for analytics and marketing purposes. You can manage your cookie preferences through our cookie banner.

9. Children

Our services are not directed to children under the age of 14. We do not knowingly collect data from minors.

10. Changes

We may update this Privacy Policy. Changes will be posted on this page along with the updated revision date.